Privacy Policy
Empatha AI (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use the Empatha AI Service (the “Service”) and outlines your privacy rights. By using our Service, you agree to the collection and use of your data as described in this policy.
1. Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
• Account means a unique account created for you to access our Service.
• Company (“we,” “our,” “us”) refers to Empatha AI LLC, 5830 E 2nd St, Ste 7000 #22808, Casper, Wyoming 82609.
• Country refers to Wyoming, United States.
• Personal Data means any information that relates to an identified or identifiable individual.
• Service refers to the application and platform offered by Empatha AI.
• Usage Data refers to data collected automatically when you use the Service, such as your IP address, browser type, and other diagnostic data.
• You means the individual using the Service, or the company on behalf of which such individual is accessing or using the Service.
2. Data Collection and Use
Types of Data Collected
• Personal Data:
While using our Service, we may ask you to provide personally identifiable information such as:
• Name, email address, phone number
• Photos, videos, and other media (only with your permission)
• Location data (if applicable, with your consent)
• Usage Data:
Usage Data is collected automatically when you interact with our Service and may include:
• IP address
• Browser type and version
• Pages visited and interactions with the Service
• Device type, unique device identifiers, and other diagnostic data
How We Use Your Data
We use your data for the following purposes:
• To provide and maintain the Service
• To manage your account and offer customer support
• To send notifications about updates or changes to the Service
• To analyze usage patterns to improve user experience and performance
• To comply with legal obligations
3. Data Retention and Anonymization
Retention of Personal Data
We retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy, unless otherwise required by law.
Anonymization of Data
Where possible, we anonymize your data to ensure your privacy. This anonymized data may be retained for analysis and improvement of the Service but will not be used for any research purposes.
4. Sharing Your Data
We may share your data under the following circumstances:
• Service Providers: We may share your data with trusted third-party service providers who assist us in maintaining and improving the Service, including hosting and analytics.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant party, subject to this Privacy Policy.
• With Your Consent: We may share your data with third parties for purposes not listed above, but only after obtaining your explicit consent.
5. Security of Your Data
We implement commercially reasonable security measures to protect your Personal Data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location (e.g., under GDPR, CCPA), you may have the following rights regarding your Personal Data:
• Access: Request a copy of your Personal Data.
• Rectification: Request corrections for inaccurate or incomplete information.
• Deletion: Request the deletion of your Personal Data, subject to legal obligations.
• Objection: Object to specific uses of your Personal Data.
• Portability: Request that your Personal Data be transferred in a machine-readable format to another service.
• Withdrawal of Consent: You may withdraw consent at any time where we rely on it for processing your Personal Data.
• Opt-Out: If you are a California resident under the CCPA, you have the right to opt-out of “selling” your personal data (note: we do not sell personal data).
To exercise these rights, please contact us at staff@empatha.ai.
7. Children’s Privacy
Our Service is not directed to individuals under the age of 13 (or equivalent minimum age in your jurisdiction). If we learn that we have inadvertently collected Personal Data from a child under 13, we will delete that data immediately.
8. Third-Party Links
Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before submitting any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
• Email: staff@empatha.ai
• Website: https://empatha.ai
Additional Considerations for Apple-Specific Features
If your data interacts with AI systems, we ensure full compliance with applicable laws like GDPR/CCPA, which includes explicit disclosure of data collection for AI model training. We will only collect or process your personal data for these purposes after obtaining your clear and informed consent